Insurance Claim Success Story

Allstate Claim – Repair to Approval Through Appraisal

The Situation

Following a severe wind storm, the property sustained widespread damage caused by falling tree limbs and debris.

Damage Included:

  • Roof damage from impact and uplift

  • Siding damage on multiple elevations

  • Damage to additional structures including:

  • Sunroom / patio enclosure

  • Covered porch with metal roofing system

Supplement Attempt

Protecht Exteriors submitted:

Detailed damage photos

Supporting documentation outlining the full scope

However, the insurance company responded stating:

No additional damages were found

At this point, the claim remained severely underpaid.

Protecht Exteriors Investigation

Appraisal Process Initiated

Recognizing the discrepancy, the homeowner exercised their contractual right to appraisal.

Protecht Exteriors assisted throughout the process by:

  • Documented damages on all roof elevations

  • Ordering roof measurements

  • Ordering siding measurements

  • Having a professional Sunroom manufacture write a report on the condition

  • Professional repair estimate

Damage Report

  • Photo Document Roof damage

  • Photo Document siding damage

  • Document metal roof damage

  • Had sunroom manufacture inspect and write a report

Satellite Measurements

Professional satellite measurements were ordered to determine exact square footage and linear footage for the roof and siding so the estimate information we provided to the insurance company was 100% correct.

Appraisal Estimate

The homeowner exercised their contractual right to appraisal.

  • A licensed appraiser represented the homeowner

  • The insurance company assigned their own appraiser

  • Both parties evaluated the full scope of damage

  • They come to an agreement on the scope of damages

  • The proper price to restore the property

  • If the appraiser cant agree an umpire is assigned

  • two signatures make the appraisal valid

Appraiser Estimated the Scope of Repairs to be $34505.58

Evidence Submitted To Insurance

  • A Photo report showing additional Damages to Roof Siding and Metal Roof

  • Sunroom Manufacture Report for Metal Roofs Structural Interigrity

  • Satellite Measurements for Roof and Siding

  • Claim was taken to Appraisal to ensure Proper Coverages

What happened after we submitted the information ?

Final Outcome

Final Outcome

$34,505.58 Approved

  • Full roof replacement on main structure

  • Roof replacement on patio / covered structure

  • Siding repairs included

  • All storm-related damages properly accounted for

Key Takeaway

This case shows:

When supplements fail, appraisal can completely change the outcome.

The insurance company initially:

Underpaid the claim

Rejected additional evidence

But through proper escalation and representation, the claim was corrected to full scope.

Why This Matters

Storm damage often affects more than just the main roof:

  • Secondary structures

  • Siding systems

  • Attached enclosures

There are still options.

With the right approach, documentation, and representation, outcomes can change dramatically.

The Protecht Difference

  • Identify all damage — not just obvious areas

  • Build strong, evidence-backed claims

  • Navigate denied or underpaid situations

  • Successfully use appraisal when needed

    👉 With the right process, claims can go from REPAIR to full Replacement

Think Your Roof Claim Was Unfairly Denied ?

Schedule a professional inspection with Protecht Exteriors.

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